Best Hire May Be The Worker Who Just Quit

Excerpts from “Best Hire May Be The Worker Who Just Quit”
By Hermione Malone

While many retailers, including department and specialty stores, have struggled to train workers, still others have a hard time securing employees in the first place.

But simple solutions are often right near many retailers; they just have to know where to look, said Mel Kleiman, managing partner of The Hire Tough Group, a Houston human resources company. Finding the next star employee might be as easy as looking at a store’s Employee of the Month plaque or calling a worker who recently left your shop, he said.

Retailers’ No. 1 source of good labor is the former employee who did a good job…

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